Last Updated: February 15, 2025
Please read the following Terms of Service carefully before using the websites, services, or products provided by Gabriel Gonsalves. By accessing or using our websites, attending events, purchasing services, or interacting with our content, you agree to these terms. If you do not agree, you should refrain from using our services or attending events.
Scope of Services
Gabriel Gonsalves provides a variety of services, including coaching, training, online courses, live seminars, retreats, and consulting. These Terms of Service apply to all offerings provided through our websites (gabrielgonsalves.com, heartleader.org, etc.), as well as live and online programs delivered globally.
General Conditions
By accessing our services, you confirm that you are at least 18 years old or have parental/guardian consent. You agree to use our services lawfully and ethically, refraining from actions that could harm our reputation, services, or community.
Participants in online programs agree to:
- Attend scheduled sessions as required.
- Maintain the confidentiality of group discussions to create a safe and supportive environment.
- Use program content solely for personal growth and not for redistribution or resale.
We are committed to making our digital content and services accessible to all users. If you experience accessibility challenges, please contact us at support@gabrielgonsalves.com for assistance.
Your success and results are based on your willingness to complete the work, apply strategies, and engage fully with the programs. While we provide guidance and tools, outcomes depend on your individual efforts and circumstances.
Payments and Refunds
Coaching Services
All coaching services are non-refundable once paid. This policy ensures clients are fully committed to the program. Please carefully consider your readiness before enrolling, as no refunds or transfers will be provided under any circumstances.
Digital Products and Online Courses
- Digital Products: Digital products, including meditations, ebooks, and downloadable courses, are non-refundable. We encourage you to review all product samples and descriptions carefully before making a purchase.
- Online Group Training Programs: Group training programs, which have a specific duration (such as 8 weeks, 12 weeks, or 9 months), include a 30-day full refund period from the date of purchase. After 30 days, no refunds will be issued.
Ongoing Group Coaching Programs (Mastery Circles)
- Billing: Payments for ongoing group coaching programs, such as Mastery Circles, are billed at the beginning of each month.
- Cancellation: A 30-day written notification is required to leave the group program. This ensures proper planning and maintenance of the group dynamic.
- Refund Guarantee: A 30-day money-back guarantee applies for the initial month of participation. After this period, no refunds will be issued for partially completed billing periods.
Live Events, Seminars, and Retreats
Refunds for live events, seminars, and retreats are subject to the specific cancellation policy outlined for each event:
- Cancellations made 30 days or more before the event: Full refund minus a 10% administrative fee.
- Cancellations made between 7 and 29 days before the event: 50% refund.
- Cancellations made less than 7 days before the event: No refunds will be issued.
Refunds for accommodation or meal costs will be determined based on the event venue’s policies. If you are unable to attend, you may transfer your ticket to another participant or apply it to a future event within 12 months, subject to availability and approval.
Intellectual Property
All content, materials, and intellectual property provided during coaching, courses, seminars, or retreats are owned by Gabriel Gonsalves. You may not reproduce, distribute, or share these materials without prior written permission. Unauthorized use of our intellectual property is prohibited and may result in legal action.
Client Conduct
All clients, attendees, and participants are expected to maintain respectful communication and behavior. Disrespectful, disruptive, or harmful behavior toward staff, participants, or others involved in our programs will not be tolerated and may result in termination of services without refund.
In group settings, all participants are expected to:
- Actively listen and engage with others respectfully.
- Avoid discriminatory or harmful language.
- Maintain the confidentiality of shared experiences and discussions.
Failure to adhere to these standards may result in removal from the program without refund.
Disclaimer of Professional Advice
The information provided through our services, events, or websites is not intended to substitute for professional advice in fields such as medical, legal, financial, or psychological care. You should seek the advice of a qualified professional in these areas if needed.
Liability Waiver
While we strive to provide a safe and beneficial experience, you acknowledge that participation in our programs involves personal responsibility. Gabriel Gonsalves is not liable for injury, loss, or damages resulting from attendance, participation, or use of our services.
Force Majeure
Gabriel Gonsalves shall not be liable for any failure or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, technical disruptions, or government restrictions.
Shipping Policy
For physical products:
- Domestic orders will ship via standard delivery services.
- International orders will ship via regional postal or courier services. Customs fees, duties, and import taxes may apply and are the responsibility of the customer.
Estimated Shipping Times:
- Domestic: 3–8 business days
- International: 6–14 business days, excluding potential customs delays.
Damaged or Incorrect Items
If your order is damaged or incorrect, please contact us within 7 days of delivery to file a claim. We will provide a replacement or resolution once the issue is verified. Claims made after 7 days of delivery cannot be processed.
Access to Course Materials
Lifetime access to course materials is provided as part of your purchase. We are committed to maintaining availability for as long as reasonably possible. However, due to the evolving nature of online platforms, hosting services, and technology, we reserve the right to make changes to how and where course materials are accessed.
In the event of platform changes or transitions, we will make all reasonable efforts to ensure continued access to your materials, such as migrating content to a new platform. Please note that while we strive to uphold this lifetime promise, unforeseen circumstances may impact the continuity of access, and we cannot guarantee indefinite availability on any specific platform.
Audio/Visual Release
By participating in our live or online events, you grant permission for your image, voice, and likeness to be captured through recordings or photographs. These materials may be used for marketing, promotional, or educational purposes without further consent or compensation.
Adult Language and Topics
During our live seminars and events, we may discuss sensitive or adult topics related to personal and professional growth. Occasionally, adult language may be used to emphasize a point, though always with tact and discretion. Participants who are uncomfortable with such language or topics should carefully consider their participation, as refunds will not be provided based on personal discomfort.
Privacy and Data Protection
We respect your privacy and comply with applicable data protection laws, including GDPR. For more details, please review our Privacy Policy.
Governing Law and Jurisdiction
These terms are governed by the laws of Spain and comply with EU regulations, including GDPR. However, for events hosted outside the European Union, additional jurisdictional guidelines may apply depending on the local laws of the hosting country. Any disputes arising will initially be mediated amicably, and if unresolved, will be subject to the jurisdiction of Spanish courts.
Language
These Terms of Service are provided in English and shall prevail in the event of any inconsistencies with versions translated into other languages.
Non-Discrimination Policy
Gabriel Gonsalves is committed to fostering an inclusive environment. We do not discriminate against clients, attendees, or participants on the basis of race, ethnicity, religion, gender, sexual orientation, disability, or any other protected status.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Any changes will be effective immediately upon posting to the website. Continued use of our services signifies acceptance of updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@gabrielgonsalves.com
Address: Calle Buensuceso 9, Oficina 3-Derecha, Granada, Spain 18002